Air Canada Rebooking Left a Delayed Traveler Without a Return Flight

Study the questions and tasks

Work through the material below, or start the interactive practice above to complete an attempt. Try the exercises before opening any answer or transcript sections, then use them to review your work.

Practice level

C2. Try this level if you can follow the instructions and understand most of the language; choose an earlier level if you need more support.

Question formats

Single choice

How to approach this practice

Use the surrounding sentence to identify the meaning and word form needed. Check which words naturally go together.

1. Question 1 · Single choice

   Choose one answer.

   Which option best matches the meaning of “intervention” as used in the article?

   1. an action taken to alter or improve a situation
   2. a formal complaint submitted after a journey
   3. a financial penalty imposed by an airline
   4. a route selected without consulting passengers
   Check answers and explanations

   Answer

   an action taken to alter or improve a situation

   Here, intervention means an action intended to alter or improve a difficult situation.

2. Question 2 · Single choice

   Choose one answer.

   Which option best matches the meaning of “disclosed” as used in the article?

   1. made information known, especially information that had previously been concealed
   2. confirmed a reservation through several independent systems
   3. altered a journey without changing its final destination
   4. paid a passenger's expenses after an unexpected delay
   Check answers and explanations

   Answer

   made information known, especially information that had previously been concealed

   Disclosed means made information known after it had previously remained concealed.

3. Question 3 · Single choice

   Choose one answer.

   Which option best matches the meaning of “stranded” as used in the article?

   1. left without the means to continue or return
   2. delayed briefly before receiving an upgraded seat
   3. redirected to a destination chosen by an agent
   4. separated from companions during a scheduled transfer
   Check answers and explanations

   Answer

   left without the means to continue or return

   Stranded describes someone left without the means to continue or return.

4. Question 4 · Single choice

   Choose one answer.

   Which option best matches the meaning of “itinerary” as used in the article?

   1. a planned route or schedule for a journey
   2. a written request for reimbursement after travel
   3. a warning about a flight's operational status
   4. a document identifying an airline's liability
   Check answers and explanations

   Answer

   a planned route or schedule for a journey

   An itinerary is the planned route or schedule for a journey.

5. Question 5 · Single choice

   Choose one answer.

   Which option best matches the meaning of “consequently” as used in the article?

   1. as a result of something previously mentioned
   2. in contrast to an earlier administrative decision
   3. with deliberate attention to a passenger's preferences
   4. at approximately the same time as another event
   Check answers and explanations

   Answer

   as a result of something previously mentioned

   Consequently introduces a result that follows from something previously mentioned.

6. Question 6 · Single choice

   Choose one answer.

   Which option best matches the meaning of “reimbursement” as used in the article?

   1. payment made to compensate someone for an expense
   2. permission to board a replacement flight immediately
   3. a discount applied before an international departure
   4. a document proving that a reservation remains active
   Check answers and explanations

   Answer

   payment made to compensate someone for an expense

   Reimbursement is payment intended to compensate someone for an expense.

7. Question 7 · Single choice

   Choose one answer.

   Which option best matches the meaning of “intact” as used in the article?

   1. remaining complete and undamaged
   2. temporarily unavailable because of an operational delay
   3. legally protected from any subsequent alteration
   4. rearranged into a substantially different sequence
   Check answers and explanations

   Answer

   remaining complete and undamaged

   Intact means remaining complete and undamaged.

8. Question 8 · Single choice

   Choose one answer.

   Which option best matches the meaning of “undisclosed” as used in the article?

   1. not revealed or made known
   2. temporarily removed after receiving official approval
   3. communicated privately to a selected group
   4. recorded inaccurately in a passenger's documents
   Check answers and explanations

   Answer

   not revealed or made known

   Undisclosed describes information that has not been revealed or made known.

What to review next

Keep a short list of unfamiliar words with their meanings and example sentences. Practise recalling them later, then use them in a sentence of your own.

A focused practice result shows how you did on these tasks. Use several activities across skills to decide what to study next; one practice score does not certify an overall CEFR level.

Before you practise: a worked example

Read the whole sentence before choosing a word. Check both its meaning and the words it naturally combines with.

Please make an appointment before visiting the clinic.

Make an appointment is a natural word combination. Knowing a dictionary meaning alone may not tell you which verb fits.

This teaching example is separate from the scored questions. After your test, compare any mistakes with the explanation and revisit the topic before trying again.