Travel: real-world travel decisions, disruptions, and problem-solving
About this practice test
Practice B2 English listening with Travel: real-world travel decisions, disruptions, and problem-solving.
What you’ll practice
Understanding detail
Follow specific information and examples.
Interpreting ideas
Identify main points and inferences.
Evaluating arguments
Assess claims, evidence, and limitations.
Study the questions and tasks
Work through the material below, or start the interactive practice above to complete an attempt. Try the exercises before opening any answer or transcript sections, then use them to review your work.
- Practice level
- B2. Try this level if you can follow the instructions and understand most of the language; choose an earlier level if you need more support.
- Question formats
- Single choice
How to approach this practice
Read the questions, then listen before opening the transcript. Notice names, numbers and any corrections the speaker makes.
Travel Troubles: Delays, Reservations, and Solutions
Read the transcript
Maya: Have you checked the departure board? Our flight to Barcelona has been delayed again. Daniel: I saw that. We were supposed to leave at six, and now it says eight-thirty. Maya: That's a problem. Our connecting flight from Madrid leaves at ten forty-five. Daniel: Do you think we'll still make it? Maya: Maybe, but I'm not comfortable relying on a twenty-minute connection. We could ask the airline to put us on a later flight from Madrid. Daniel: Let's do that. I'd rather arrive a few hours late than miss the connection and spend the night at the airport. Maya: Agreed. I'll speak to the customer-service agent while you check whether our luggage will be transferred automatically. Maya: Excuse me, I think there may be a mistake with my hotel reservation. Daniel: Certainly. What's the name on the booking? Maya: Lena Carter. I reserved a double room for three nights, starting tonight. Daniel: I can see the reservation, but it appears to be for tomorrow, not today. Maya: That's strange. I have the confirmation email here, and it clearly says today's date. Daniel: I see. The booking system received the reservation for tomorrow, but your confirmation does show today's date. Let me check with our reservations manager. Maya: Thank you. I really hope you can sort this out because I've just arrived after a nine-hour train journey. Daniel: We do have a double room available tonight. I'll see if we can honor the confirmation while we investigate the error. Maya: Are we still planning to take the mountain bus tomorrow? Daniel: I'm not sure. The weather service has issued a warning about heavy rain, and the road is known for occasional landslides. Maya: In that case, should we cancel the trip? Daniel: I wouldn't cancel it yet. The bus company says the route will be reviewed early tomorrow morning. We can wait for the update and decide then. Maya: That's sensible. If the road is closed, we could spend another day in the city and visit the museum instead. Daniel: Exactly. I'd rather change our plans than take an unnecessary risk.
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Question 1 · Single choice
Choose one answer.
Why are Maya and Daniel concerned about their flight delay?
Return to the passage, recording or visual- They may miss their connecting flight in Madrid.
- Their luggage has already been lost.
- Their flight has been canceled completely.
- They need to change their destination.
Check answers and explanations
- Answer
- They may miss their connecting flight in Madrid.
Our connecting flight from Madrid leaves at ten forty-five.
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Question 2 · Single choice
Choose one answer.
What solution do Maya and Daniel prefer for their connection in Madrid?
Return to the passage, recording or visual- Taking a later flight from Madrid
- Running to the gate after landing
- Canceling the entire trip
- Traveling to Madrid by train
Check answers and explanations
- Answer
- Taking a later flight from Madrid
We could ask the airline to put us on a later flight from Madrid.
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Question 3 · Single choice
Choose one answer.
What does Daniel agree to check while Maya talks to customer service?
Return to the passage, recording or visual- Whether the luggage will be transferred automatically
- Whether the hotel has a room available
- Whether the Madrid airport is closed
- Whether they can take a train to Barcelona
Check answers and explanations
- Answer
- Whether the luggage will be transferred automatically
you check whether our luggage will be transferred automatically.
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Question 4 · Single choice
Choose one answer.
What is wrong with the hotel reservation?
Return to the passage, recording or visual- The booking system shows the stay starting tomorrow instead of today.
- The hotel has no double rooms available.
- The reservation was made for the wrong city.
- The confirmation email has been deleted.
Check answers and explanations
- Answer
- The booking system shows the stay starting tomorrow instead of today.
it appears to be for tomorrow, not today.
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Question 5 · Single choice
Choose one answer.
Why is Maya surprised when she sees the hotel booking?
Return to the passage, recording or visual- Her confirmation email shows a different date.
- She booked a single room instead of a double room.
- She was charged twice for the room.
- The reservation is for a different hotel.
Check answers and explanations
- Answer
- Her confirmation email shows a different date.
I have the confirmation email here, and it clearly says today's date.
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Question 6 · Single choice
Choose one answer.
What does the receptionist plan to do about the hotel problem?
Return to the passage, recording or visual- Try to honor the confirmation while investigating the error
- Ask Maya to leave and return tomorrow
- Cancel the reservation immediately
- Move Maya to a different city
Check answers and explanations
- Answer
- Try to honor the confirmation while investigating the error
I'll see if we can honor the confirmation while we investigate the error.
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Question 7 · Single choice
Choose one answer.
What weather-related problem could affect the mountain bus trip?
Return to the passage, recording or visual- Heavy rain and possible landslides
- Extreme heat and drought
- Snow blocking the airport
- Strong winds at the beach
Check answers and explanations
- Answer
- Heavy rain and possible landslides
heavy rain, and the road is known for occasional landslides.
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Question 8 · Single choice
Choose one answer.
Why does Daniel suggest waiting before canceling the mountain trip?
Return to the passage, recording or visual- The bus company will review the route early the next morning.
- The weather warning has already been canceled.
- The museum is closed today.
- The bus company has offered them a refund already.
Check answers and explanations
- Answer
- The bus company will review the route early the next morning.
The bus company says the route will be reviewed early tomorrow morning.
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Question 9 · Single choice
Choose one answer.
What alternative do Maya and Daniel consider if the mountain road is closed?
Return to the passage, recording or visual- Staying in the city for another day and visiting a museum
- Flying to another country immediately
- Taking a different mountain road without checking conditions
- Returning to the hotel and ending the vacation
Check answers and explanations
- Answer
- Staying in the city for another day and visiting a museum
we could spend another day in the city and visit the museum instead.
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Question 10 · Single choice
Choose one answer.
What attitude toward travel problems is expressed by the speakers in the final conversation?
Return to the passage, recording or visual- They prefer to adapt their plans rather than take unnecessary risks.
- They believe travel plans should never be changed.
- They think weather warnings are usually unreliable.
- They would rather cancel every activity when a problem occurs.
Check answers and explanations
- Answer
- They prefer to adapt their plans rather than take unnecessary risks.
I'd rather change our plans than take an unnecessary risk.
What to review next
Listen again to difficult sections, then open the transcript to check what you heard. Repeat a useful phrase aloud and try the recording once more without the text.
A focused practice result shows how you did on these tasks. Use several activities across skills to decide what to study next; one practice score does not certify an overall CEFR level.
Before you practise: a worked example
Listen for the final information, especially when a speaker corrects or changes an earlier statement.
Example transcript: “Let’s meet at five — actually, half past five would be better.” What is the final suggested time?
The final suggested time is 5:30. Actually signals a correction; the first time is replaced by the later suggestion.
This teaching example is separate from the scored questions. After your test, compare any mistakes with the explanation and revisit the topic before trying again.